Cynthia Pace

ATD Links Archive - ATD Links

One Approach to Introducing Systems Thinking

Moderated by: Cynthia Burnham, Executive Coach
Panelists:
“Double-Whammy”: Erika Lamont, managing director of Connect the Dots Consulting, will discuss how to evaluate and give feedback to leaders who are new to the organization and not sharing—possibly ever—a physical space with their people or colleagues. How do you give them input to understand the organizational and leadership culture, set expectations for success, and give them feedback at critical points in this particularly challenging environment?

“Virtual Intelligence”: Susan Curtin, president and owner of Insights4Results, will look at the challenges of leadership in a remote environment and link that to how emotional intelligence, conversational intelligence, and the advantages and disadvantages of different styles may operate differently when not face-to-face. She will offer concrete tools as well as a feedback model related to empathy and authenticity in the virtual world and ideas for how to effectively display them.

"Respectful Feedback in the WFH World”: Gregg Ward, executive director and founder of the Center for Respectful Leadership and the CEO of the Gregg Ward Group presents practical, immediately usable techniques for respectfully managing difficult feedback, especially in virtual settings. He will conduct a roleplay using a model and clear language designed to create openness, decrease defensiveness, and build a greater sense of possibility.
 

Effective Feedback in a Remote Environment

This panel discussion will highlight opportunities for engaging employees during the continuing COVID-19 pandemic. Topics will cover strategies necessary to keep your employee value proposition high and thoughts on developing leaders in a remote environment.
Adena Johnston will moderate the presentation moderated.

Employee engagement during the COVID-19 pandemic (Tricia Naddaff)
Trends in L&D training, with particular reference to remote conditions (Cynthia Burnham)
Impact of technology, including loss of interaction in personal relationships (Eric Spencer)

Learning Points:

Increased employee engagement by leaders reinforcing purpose, limiting priorities, and targeting shorter-term goals as more employees report increased levels of weariness as the pandemic continues
Recognizing future trends in leadership and development training, evolving from the remote/work-from-home environment, broader societal trends, new cost-effective approaches to training, and changing employee expectations
Creative ways to leverage technology to reduce Zoom fatigue and to build, develop, and deepen relationships at work during these challenging times
