Donnell Scott

Summer 2012 - The Public Manager

The summer 2012 issue kicks off with a mini-forum on inter-institutional collaboration overseas. With an emphasis on governance solutions for interdependent times, Sarah Ringler reports on what she has observed on efforts to promote minority rights in Kosovo and Bosnia-Herzegovina; David Simpson shares his thoughts on how the global community is continually strengthened through exchange programs; and Oblayon B. Nyemah and Donnell Scott provide first-hand reporting on successful governance reform in Liberia. Closer to home, Geoffrey Abbott explores the challenges posed by transferring best practices across organizational boundaries.

Good Governance for Worldwide Independence

Several years of conflict in Liberia destroyed the civil service and ruined a merit-based system. The conflict allowed leaders to ignore standards and procedures and recruit unqualified individuals based on the patronage and largesse of various armed groups that exacerbated the civil conflict. This situation created an inefficient public service, adversely affecting performance and contributing to poor service delivery. Simply put, the civil service lacked the professional clout and institutional mechanisms needed to achieve the critical outcomes for social development.

Revitalizing a Post-Conflict Government in Liberia

Across industries, burnout is leaving its mark on leaders and organizations, affecting nearly one in six leaders worldwide. Defined as chronic, unmanaged workplace stress, burnout’s impact extends far beyond temporary fatigue. Burnt-out leaders are 3.5 times more likely to leave their roles to improve their well-being, threatening succession plans and disrupting retention strategies.Ahead, we’ll break down burnout’s hidden costs, warning signs, and, most importantly, how talent development teams can protect their leadership pipelines.Burnout’s Triple Threat to Your Leadership PipelineOnce leader burnout takes root, its effects spread across your organization:1. Performance RiskBurnt-out leaders are 34 percent less effective than their peers. When leaders are just trying to survive the day, decision-making and strategic execution suffer. They may also struggle to develop the skills they need for promotion, weakening your leadership bench.2. Retention RiskWhen high-potential leaders exit, they don’t just leave gaps—they disrupt teams, take institutional knowledge and training investments with them, and cost the business in recruitment and onboarding. Burnout increases departure risk by 3.5 times.3. Engagement Risk Burnt-out leaders are half as likely to be engaged, which affects more than just their individual performance. Disengaged leaders can't develop or inspire others, leaving future leaders without critical mentorship. This disengagement spreads, passing on to high-potential employees.Warning Signs in Your Succession CandidatesHigh performers are particularly vulnerable to burnout. Driven to deliver, they often take on too much at the expense of their mental and emotional health. But burnout isn’t a sign of poor leadership fit—it’s a signal they need support. Spotting these symptoms early can save your pipeline:Decision fatigue and difficulty concentratingLonger work hours with lower productivityIncreased irritability with team membersDecreased enthusiasm for projectsNeglected self-carePhysical symptoms, like headaches and sleep issuesFactors Undermining Your Leadership PipelineFour key factors fuel leader burnout and weaken succession plans: Time scarcity: Only 30 percent of leaders say they have enough time to perform their job well. This constant overload leads to exhaustion.Resource constraints: Leaders without proper tools and information are twice as likely to burn out.Lack of trust: Leaders who don’t trust senior leadership are 4.3 times more likely to burn out, often due to emotional labor and moral strain.Work arrangement misalignment: Remote and hybrid leaders face higher burnout rates, due to blurred boundaries and communication gaps—especially when their manager’s work arrangement doesn’t match their own.These factors make it harder for high-potential leaders to advance, damaging leadership pipelines. These systemic issues require organizational, not individual, solutions. How to Protect Your Leadership InvestmentHere are three critical leader burnout prevention strategies to shore up your pipeline and improve leader well-being. 1. Strengthen Delegation Skills Delegation is the most critical skill for preventing burnout, yet 81 percent of leaders lack proficiency. High-potential talent promoted into leadership often resists delegation because they must abandon the hands-on approach that earned them recognition. But success at the next level requires shifting from being valued “doers” to strategic “delegators” who empower others.2. Improve Conflict Resolution Conflict resolution is another essential skill that reduces emotional labor and keeps teams working together smoothly. Leaders who handle conflict effectively are less likely to burn out.3. Build TrustTrust is foundational to psychological safety. High-potential employees are 3.8 times more likely to leave if they don’t trust senior leaders. In trusting cultures, leaders and teams feel safe being honest, asking for help, and collaborating.Not only do these skills support leader well-being, but there’s a competitive retention advantage: leaders in organizations that apply these strategies are 11.8 times more likely to stay. To build these skills into your pipeline, prioritize them in high potential development programs, reinforce them through coaching, and make them part of your succession planning criteria.ConclusionLeader burnout isn’t inevitable, but it can be costly. Ignoring it risks losing your best talent and weakening your leadership bench. But when organizations recognize burnout as a systemic issue and take steps to prevent it, the payoff is clear.Leaders in companies with effective burnout prevention are 2.6 times less likely to burn out—and 18.5 times more likely to enjoy leading.Resilient leaders create resilient organizations. Is your pipeline protected from burnout?Explore succession management on DDI’s website.

Donnell Scott

About