DR. DALE YODER

Training as a Factor in Industrial Relations

In today’s dynamic work environment, 90 percent of organizations express concern over employee retention, with providing learning opportunities being the top retention strategy (LinkedIn Workplace Learning Report 2024). But what are the most effective strategies for retention, particularly around learning?As Dr. LaShonda Bracey aptly points out, “The rapid pace of change in technology and job requirements poses a challenge for government organizations to keep their training programs relevant and up to date” (The Current State of Training and Development in the Federal Government Workspace). Technology is a critical component in ensuring that learning is flexible and accessible. With the right tools, government agencies can offer diverse courses that accommodate various pedagogies and fit seamlessly into the lives of their employees and contractors. It’s crucial not to overlook accessibility; while compliance is the minimum standard, providing options that cater to different learning styles significantly strengthens retention.What Hasn’t WorkedBefore we explore how to enhance learning opportunities and meet employee expectations, let’s examine common pitfalls. Reskilling has been a buzzword, yet few organizations have effectively implemented it. According to the LinkedIn Workplace Learning Report 2024, fewer than 5 percent of companies that invested in reskilling have reached a stage where they can measure success. Why the shortfall? A one-size-fits-all approach and a checkbox mentality have led to missed opportunities. Instead of nurturing career tracks, many efforts have been superficial.What Employees WantDid you know that “4 in 5 people want to learn more about how to use AI in their profession” (LinkedIn Workplace Learning Report 2024)? This growing demand reflects a broader trend where employees seek to stay ahead of the technological curve. Whether it’s mastering machine learning algorithms, understanding the ethical implications of AI, or simply becoming proficient in AI-driven tools, the appetite for AI skills is vast. For instance, in government settings, understanding AI can help employees improve data analysis, enhance decision-making processes, and streamline administrative tasks. By offering targeted training in these areas, agencies not only fulfill the desires of their workforce but also improve their operational efficiency.The desire for career development also extends beyond AI. Employees are increasingly interested in skills that can lead to meaningful career progression. This includes not just technical skills but also soft skills like leadership, communication, and critical thinking. Organizations that offer comprehensive development programs, including mentorship and real-world project opportunities, are better positioned to retain their talent. The LinkedIn report underscores that employees are motivated by visible pathways to career advancement, making it imperative for L&D teams to incorporate these elements into their training strategies.How Learning and Development Teams Are RespondingAs government agencies prioritize retention in the coming fiscal year, their L&D teams must stay ahead of industry trends. For instance, 47 percent of L&D teams plan to implement microlearning programs in 2024 (LinkedIn Workplace Learning Report 2024). Digital solutions, such as learning management systems (LMS), facilitate the adoption and deployment of microlearning, catering to the need for diverse learning methods. As Dr. Bracey notes, “While challenges persist, the ongoing efforts to enhance training programs, leverage technology-enabled learning solutions, and promote a culture of continuous learning bode well for the future of training and development in the federal government workspace.”ConclusionChange is challenging, especially within government education and training programs. However, “by embracing innovation, diversity, and investing in the growth of its employees, the federal government is well-positioned to navigate the complexities of the modern world and deliver value to the citizens it serves” (Dr. LaShonda Bracey, The Current State of Training and Development in the Federal Government Workspace). To learn more about how Blackboard by Anthology empowers government agencies and the US military to modernize their education and training programs, visit our website.