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Greg Hunter

Healthcare can learn a lot from the aviation industry’s Crew Resource Management and training platforms about patient safety.

Healthcare Can Learn From the Aviation Industry About Safety

The link between culture and performance—and the manager's responsibility for both—is apparent. Less obvious are the barriers managers face.

How to Manage (Up) Your Workplace Culture—and Put a Stop to Bullying

Healthcare workers want to do their best, but working in a complex system without the right tools can lead to frustration and even bullying, affecting interpersonal dynamics. Workers need a talent management tool that will both facilitate collaboration and humanize the workplace. This webcast will describe how an efficient performance management and talent management program can combat workplace bullying and toxic work environments, leading to a championship culture. We will illustrate the direct relationship between communication and workplace culture and the barriers to achieving organizational excellence.
After attending this webcast, participants will be able to:

define workplace bullying
articulate the impact bullying has on the patient, employee, and organization
identify the manager's role in influencing workplace culture
review solutions to combat bullying and toxic work environments.
