Heather Balcerek is a Certified Professional in Training Management with more than 15 years of experience launching, leading, and facilitating successful employee development programs across multiple industries with Amazon, Apple, and Verizon. Currently, she is senior manager of corporate learning and development at Maximus. Her programs focus on the development for senior leaders, director level and above. Balcerek specializes in building programs from the ground up and reviving programs that lost their way. She is also host of the leadership development podcast Connect the Dots-Lead the Way.