Ingrid Carreres, CPTD, is a senior bilingual instructional designer and passionate learning practitioner. She specializes in customer service, financial products, telecommunications, and sales training, and she has trained and coached professionals in various parts of Canada, the United States, South America, Egypt, and the Philippines.

An eager person who loves to learn and grow, Ingrid attends classes, webinars, and conferences as often as possible to learn from others. She enjoys sharing everything she’s learned with her peers and other professionals. Over the years, Ingrid has launched three learning technology platforms with three different companies and mentored many instructional designers and training specialists. In her work she aims to create innovative ways to help people and companies grow.

In 2012 she earned a certificate in adult instruction from George Brown College in Toronto, Canada. She also completed an online E-Learning Instructional Designer Certificate from University of California, Irvine (UCI) in 2016. She then earned a CPTD with ATD in November 2020.