Jamie Hinely is head of Talent Management for Valvoline Instant Oil Change, the nation's second largest quick-lube franchise. He provides strategy and leadership for the training and development function, as well as for talent acquisition and succession planning. Prior to Valvoline, he was Director of Training and Technical Communication at Claritas, and a lecturer at American University. Valvoline Instant Oil Change received an ASTD BEST award in 2012. The company's bench planning (succession planning) process received a Brandon Hall gold award for Excellence in Talent Management in the same year.