JD Dillon

JD Dillon started his career on the frontline—managing movie theaters and theme parks. After 25 years leading operations and L&D with dynamic organizations like Disney, AMC and Kaplan, he's become an authority on frontline enablement and staunch advocate for improving the employee experience.

As Chief Enablement Architect with Axonify, JD develops technology, content and services that empower more than 4 million frontline workers in retail, grocery, financial services, hospitality and beyond to perform at their best. He continues to advise enterprises, technology firms and practitioners on their enablement and go-to-market strategies through LearnGeek.

JD is a respected author, content creator, and keynote speaker with a passion for helping people do their best work every day. He specializes in modern learning practices, including frontline enablement, knowledge sharing, ecosystem strategy and AI-powered technology.

His first book, The Modern Learning Ecosystem, is a personal, practical, hilarious take on L&D’s role in today’s workplace. His latest book, The Frontline Enablement Playbook, is a blueprint for rethinking how organizations equip, engage, and empower their deskless workers.