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Jill Nissan

Paula Ketter outlines what readers can expect in the March 2016 issue of The Public Manager.

Dear Public Manager: What’s Your Workforce Plan?

March 2016 - The Public Manager

Building a Strategy for the Public Sector Workforce

Gamification is more than newfangled training. It is touted as the next form of work-based social media where people interact and socialize around a common bond of knowledge, competitive strategy, and fun. Elements of game play engage employees with just about any topic: improving operations, cutting logistics costs, challenging employees to understand how their roles contribute to enterprise success.
Many of the world's largest brands are deploying gamification, including: Coke, AOL, Nissan, Nike, and Viacom, and as more studies become available, the advantages to gaming in the workplace will become widespread.
Learning leaders who have made the jump are motivated by different things. But one primary lever promoting gamification is that employee satisfaction, which is closely related to employee retention, can no longer be achieved through financial compensation alone. The challenge now is in understanding why gamification is so effective and how to introduce it seamlessly into an organization.