JOAN V. GALLOS is professor of leadership at Wheelock College, where she also served as Vice President for Academic Affairs. Gallos is coauthor of T_eaching Diversity: Listening to the Soul, Speaking from the Heart;_ editor of both Organization Development: A Jossey-Bass Reader and Business Leadership: A Jossey-Bass Reader (second edition); and creator of the teaching materials for the full Jossey-Bass Reader Series.