Jolene Rowan is chief learning officer of Dashe & Thomson, Inc. With more than 25 years of experience in adult learning, Jolene is a data-driven thinker who generates and executes ideas at strategic and tactical levels. A creative visionary with a passion for learning, she is an instinctive collaborator who values working partnerships with client teams. As CLO, Jolene is responsible for the overall solution design and development on client learning initiatives. Jolene designs learning solutions to deliver on both functional and organizational-level business objectives: how training is impacting revenue, customer satisfaction, employee experience, and overall productivity. Jolene is a thought leader of new technologies and methodologies in the learning and development space, fostering a culture of innovation and excellence.