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Mark Murphy

Gary Mills highlights three ways to increase employee engagement by improving managers’ communication skills.

3 Ways Managers Can Communicate to Motivate

In today’s mobile age, work is no longer confined to your office. But while technology has helped leaders connect to their workforce faster and more efficiently than ever, it also has eroded away all the old rules that used to work in face-to-face settings.
It’s true: Many of the leadership techniques you use in the office simply don’t work in remote settings.
Leadership IQ CEO and expert leadership trainer Mark Murphy is hosting a live webinar titled “The Science of Managing Remote Employees” to share the latest research and best practices about how to be an effective leader in the virtual workplace.
In this live 60-minute webinar, you’ll learn:
• New research that shows which personality types (e.g. introverts, extroverts, etc.) make the best, most engaged, most productive remote employees (HINT: It’s not what you think.)
• Sure-fire ways to assess and measure remote employees’ job performance without using invasive and expensive techniques to spy on their every move
• Why you should NEVER ask “How’s it going?” to remote employees
• 3 attitude adjustments that leaders must make to successfully manage remote employees
• The 1 question you can ask at the end of every virtual meeting to avoid being undermined behind your back by people who disagree with you
• 3 tools guaranteed to build trust with remote employees
• How to transmit your corporate culture to employees who never get to see your corporate office
• The pros and cons (and creative uses) of the latest technologies: social media, wikis, intranets, blogs, etc., plus one free tool to help you keep your virtual employees accountable
• A 3-step process for delegating large projects that require frequent progress checks (without being demonized as a micromanager)
• 2 keys to keeping remote employees disciplined and productive
• A specific weekly regimen that keeps remote employees connected and aligned
• How to avoid the 5 emotional “trigger words” in emails that cause misunderstandings, spark conflict and get you in trouble
• The 10-minute conversation that keeps remote employees feeling connected and engaged
• How to end every email with a “call to action” that elicits immediate productivity
 

Managing Remote Employees

Attitude accounts for 89 percent of hiring failures. So how do you assess a candidate’s attitude (including coachability, emotional intelligence, motivation, and temperament)?

Based on the bestselling book, Hiring for Attitude, featured in Forbes, Fast Company, & CNBC, this webinar will show you the cutting-edge hiring practices that reveal if candidates have the right attitude to fit your culture. You’ll also learn the one question to assess “coachability.” And you’ll receive tools such as the textual research, which reveals if someone is a high or low performer just by the pronouns and verbs he or she uses.

By attending the Hiring For Attitude webinar, you’ll learn:
• why most hiring managers ask too many questions—learn how many questions to ask during an interview and which questions you should never ask
• how to ensure your interview questions help you assess attitude—including six words to avoid and how to adjust for team interviews
• the five-part interview question that reveals if people are “coachable”
• what to say when you think the candidate is lying to you
• the one question that reveals if somebody goes above and beyond.