Michael Reardon

Fall 2012 - The Public Manager

Imagine having the ability to obtain citizens’ perspectives on government programs, policies, procedures, or regulations quickly, inexpensively, and with few barriers to participation from a broad constituency. Imagine how much federal, state, and local official could learn from a broad constituency about possible problems and dilemmas associated with their policy and program areas. Much is written about the gaps in civic engagement, and so often, those who do provide input are insiders, familiar with and able to use formal procedures to their advantage. Refined web-based technologies provide government officials with a new venue for significant learning from the perspective of the target citizen audience of those activities or programs.

Michael Reardon

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