Nancy Pennell is vice president and chief learning officer for St. Charles Health System in Central Oregon. She has a Ph.D. in Organizational Behavior and has spent nearly two decades in healthcare directing operations for managed hospitals, heading organizational development for a system of over 30,000 employees, and serving as a senior healthcare consultant for Gallup. She has also worked in corporate planning and sales management for two Fortune 500 corporations, senior management for several smaller businesses and operated two businesses of her own.