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Rhonda Young

March 2013 - TD Magazine

Providing proper training will prevent expensive mistakes when implementing an IT change initiative.

Tech Support

The next generation of high-potential leaders has different behaviors and expectations than those of previous generations. High on the list of expectations are trust, passion, and inspiring purpose. It’s no surprise that their learning styles are technology-driven, and the preferred leadership style is that of a partnership. This type of partnership will demand consistent and frequent feedback. The main delight of this generation is making a difference.Personally, I have found the characteristics of the Millennial generation and Generation Z to be refreshing. When compared to the workaholic work habits of the Baby Boomers and the now and up-and-coming workaholics of Generation X, the new and upcoming generation values meaningful work, relationships, autonomy, and mastery.How are companies addressing the leadership needs of this generation? Companies such as Whole Foods, The Container Store, Medtronics and Tom’s Shoes to name a few are embracing the organizational behavior movement, conscious capitalism, and its four pillars:Higher Purpose – focusing on a deeper purpose than profit.Conscious Culture – values that foster care and principles and practice that build trust among team members and stakeholders.Conscious Leadership – focusing on transformation through servant leadership and serving the purpose of the organization.Stakeholder Orientation – recognizing the whole business ecosystem and engaging employees, customers, suppliers, funders and supportive communities for sustainability and resilience.One might argue that conscious capitalism works great in the public sector; however, the government sector is faced with different challenges, such as:building a workforce with a faltering “B-team”lack of transparencycontracting outdeferred maintenance.Although budget cuts, some form of mediocrity, and lack of control will most likely always be a part of the government culture, those factors do not need to become excuses for unconscious leadership. For government managers and employees, each will need to ask the question, “How conscious is my own leadership and how conscious is the team?”Leaders will need to engage their internal “action log” interpreting their surroundings and reacting when issues of power and timing are at stake. There are eight transformations of leadership in relation to conscious capitalism: opportunist, diplomat, expert, achiever, redefining, transforming, alchemical, and ironic. Learning how to move through these leadership styles is crucial for working towards conscious leadership in a more controlled work environment.Conscious capitalism advocates a way of being that requires a long-term process of well-being and serving a larger community. To that end, authentic leadership will play a critical role in implementing a conscious capitalism culture that attracts and retains high-potential leaders.Additionally, acting from a place of purpose and passion can prevent us from becoming victims of our ego. Open communication and the ability to establish enduring relationships with the support of mentors and coaches will provide a culture of accessibility. Likewise, self-discipline and staying grounded with personal and professional advancement will help present opportunities for mastery.Bottom line: Intentionality and clear navigation will be the leadership qualities that influence the development of this next generation of workers. Extraordinary organizational cultures and remarkable employee and client experiences just don’t happen. Being open to leadership transformation will be the key to attracting and retaining the high potential leaders of this next generation.For more insight, join me for my session, “Next Generation Leadership Development: Learning for Every Phase,” at Government Workforce: Learning Innovations. I will discuss what you should be doing to develop the next generation of leaders, as well as overall government trends and how individual agencies are meeting the training challenges of next-generation leadership development.

Addressing New Generation Leadership Needs with Conscious Capitalism

A lot can be accomplished in six months! Looking back over the past year, I would like to share what I did that allowed me to accomplish several large goals in less than a year. In the past six months, I:• became a Certified Professional in Learning and Performance (CPLP) (October 2016)• presented at the ATD Asia Pacific 2016 Conference & Exhibition in Taipei, Taiwan (November 2016)• passed my doctoral comprehensive exams (December 2016)• presented at the Training 2017 Conference & Expo in San Diego (January 2017)• presented my research proposal at the College Options Without Walls Spring 2017 Doctoral Studies Symposium (March 2017). I accomplished all this while working full time as a training manager at a software company, teaching at a university, and pursuing a PhD. In this post, I would like to share my top five tips to inspire you to keep moving forward in your academic journey. 1. Know Your "Why"  To understand your “why,” answer these two questions:1. Why you are pursuing higher education?2. What are the consequences if you decide not to pursue higher education? Let your responses be your driving force—your motivation to strive forward and establish priorities. The journey will inevitably be hard as you balance school, work, family, friends, and other obligations. Use your “why” to focus on what is important as well as the reason you may say no to activities that do not move you closer to your goal. While everyone has 168 hours a week, only you can control what fills those hours.While making progress is the goal, do not forget to take breaks. Have you ever noticed that many great ideas come when you are in the shower or out on a walk? Downtime is essential to maintain happiness and to allow your brain to discover creative solutions to problems.2. Create a System To be efficient, you need a consistent way of working—managing your time and organizing your content. I like technology and use cloud-based services to keep me organized and structured. I manage my schedule using Google Calendar. It is free, online, and available on all my devices. I also use Dropbox, a service for storing files in the cloud, which also allows them to be accessible on many devices. Another tool is Trello, a web-based tool for tracking projects and tasks.It is best to select a few tools that work for you. This is a challenge for me because I like to try new tools, but I need to focus on a few tools that work for me and drop the ones that do not add value. The key is to create a system that works for you. 3. Fuel Your Area of Study Your time is limited, so find ways to streamline your activities. One of my goals was to speak at an ATD conference. When I submitted proposals to speak at conferences, I submitted topics I had researched and have experience with. I recently presented on harnessing the power of informal learning, which is directly related to one of my passions and my area of doctoral research. Sharing my area of study fueled interest in the topic and motivated me to work harder in my academic pursuits. Think about how you can utilize what you’re already doing. For instance, are you in a technical degree program? Offer to build a website for a local small business—you will help that business and you build your portfolio at the same time.  4. Connect While you may already have the support of family and friends, it is also helpful to connect with people who are on the same journey as you. Last year, I met a lady at my local ATD chapter who was on a similar path as me. She worked full time, taught college classes, and was working toward her doctorate. Even though we work at different organizations and were attending different universities, we could relate to each other’s journey, celebrate successes, and cheer each other on when times were tough. The beauty of technology is that you can connect with those nearby and those around the world using social media.  5. Keep LearningWhile sometimes the work to press forward in a degree may seem daunting, keep learning. Learn from reading books and blogs, learn from your peers in higher education and through your local ATD chapter, attend ATD conferences, and participate in the higher education special events. Also, when you learn something that helps you in your journey, share it with others to help them in their journey. Remember your “why” and use it to guide your focus, create a system that works for you, fuel your area of study, connect with those who share your journey, and become a lifelong learner. It does not matter where you are in your academic journey; keep moving forward

Rhonda Young

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