Warren H. Reed

Focuses on the benefits from full time commitments to training and development. Satisfaction of training directors and line managers; Educational environment.

SPEAKING FROM EXPERIENCE September 1978

“Being physically near one another does not make a group a team, nor does reporting to the same supervisor. What makes a team is task or emotional interdependence.” —Edgar H. ScheinOn January 26, the organization development profession experienced the loss of Edgar H. Schein at the age of 94.Schein, a well-established researcher and consultant on organizational learning, culture, and development, process consultation, and career dynamics, had a profound impact on so many during his illustrious career as an author, professor emeritus at MIT Sloan School of Management, and co-founder of the Organizational Culture and Leadership Institute with son Peter Schein. Tributes on LinkedIn honored Schein as one of the greatest minds in organizational culture, a giant of OD, and a pioneer in organizational culture and leadership.During his career, Schein consulted for major corporations such as Apple, General Foods, and Citibank. He authored more than 20 papers and books, including Career Dynamics (1978); Career Anchors (1986); Process Consultation: Its Role in Organization Development (1988); The Corporate Culture Survival Guide (1999); Process Consultation Revisited (1999); DEC Is Dead, Long Live DEC: The Lasting Legacy of Digital Equipment Corporation (2004); Helping: How to Offer, Give, and Receive Help (2011); Humble Consulting: How to Provide Real Help Faster (2016); and Humble Leadership: The Power of Relationships, Openness, and Trust (2018).“Edgar Schein played a major role in founding and advancing five different fields of knowledge and practice: organizational psychology, organization development, organizational culture, group process consultation, and career development,” wrote Steve Piersanti, founder of Berrett-Koehler Publishers and senior editor. “Few people have approached the scope of contribution that Edgar Schein had to our understanding of organizations and people’s behavior and development in social systems.”The Association for Talent Development honored Schein with its 1999 Lifetime Achievement Award in Learning and Performance. Described by ATD as “one of the founders of organizational psychology and a pioneer in the study of organizational cultures,” the award was bestowed to Schein for his work in organization development, process consultation, and career management and development.“Schein was instrumental in giving a voice to the field of organizational development as it was emerging,” according to the commendation presented at the time. “He, along with Richard Beckhard and Warren Bennis, saw the need to capture the thinking of the rapidly growing new field.” Schein co-authored, with Beckhard and Bennis, the Addison-Wesley Series on Organization Development, a box set that included Schein’s classic Process Consultation book.Many in the industry echoed similar sentiments.“As a profession, we are blessed with idea icons whose insights shape our world today. Ed Schein was one of the best. His idea legacy will endure for generations to come,” said Dave Ulrich, a university professor, author, speaker, management coach, and management consultant.Elaine Biech, president of ebb associates, remembered, “Although Career Anchors may be the underlying product that brought him the most recognition, his eyes always lit up when he was talking about organizational culture within OD.”Biech invited Schein to write a chapter, based on his book Humble Consulting, for an upcoming ATD consultant’s handbook that Biech is spearheading. “He and I were in the process (with the help of Berrett-Koehler) of clarifying exactly what would be in the book. In fact, we corresponded the evening before his death,” Biech explained. “He was excited to tell me that the fifth edition of Career Anchors was coming out at the end of March. That so epitomizes the Dr. Ed Schein I knew … contributing to the profession until his last breath.”

In Memoriam: Edgar H. Schein

“Leadership is a matter of how to be, not how to do.”That quote, from the legendary Frances Hesselbein, supports her enduring passion for creating the leaders of the future who are “mission-based, values-based, and demographics-driven.”The Association for Talent Development mourns the loss of Hesselbein, a supporter and champion of talent development and learning. She passed away December 11 at the age of 107.She was a keynote speaker at the ATD 2003 International Conference & EXPO and a recipient of (then) ASTD’s Champion of Workplace Learning and Performance Award in 2005. She also authored the chapter “Leading the Workforce of the Future” in The ASTD Leadership Handbook.“Our Champion award is given to an individual whose advocacy, commitment, and actions in support of learning and development have influenced audiences and organizations, and Frances exemplifies the spirit of this award,” said Tony Bingham, ATD President and CEO. “We’re grateful for the decades of thought leadership that she generously shared with our global talent development community.”As a pioneer in her work with leadership and social service, Hesselbein was a visionary and extraordinary leader who was an early adopter of diversity and inclusion. Best known for her 13 years as CEO of the Girl Scouts, she spent more than 40 years defining leadership and the value of serving others. In 2022, she received the President’s Volunteer Service Award.“Frances was born in 1915, before women had the right to vote. By the end of her long life, she had refocused the mission of the Girl Scouts of America to equip young women for roles in society and introduced innovative ideas into leadership development,” said Pat Galagan, ATD’s former executive editor. “She advocated a circular management style, which was more inclusive than top-down hierarchies, sharing leadership to ‘the outer edges of the circle.’”“Leadership gurus such as Warren Bennis, Peter Senge, and Jim Collins recognized her as one of the most innovative and inspired leaders of their time,” Galagan continued. “When asked by a journalist who was the greatest CEO in America, Peter Drucker named Hesselbein, saying, ‘Frances Hesselbein could manage any company in America.’”“Frances Hesselbein was one of the most impactful and admirable Level 5 leaders of the 20th century,” author Jim Collins noted. “She taught me that one of the greatest sources of energy is leadership done in a spirit of service. Her most enduring impact is through the multitude of leaders—in business, in the military, in the social sectors—inspired by the guiding principle of her life: ‘To serve is to live.’ We have lost an irreplaceable light in our world, andin our lives. Her greatest gift was her uplifting example.”Her impact on diversity was felt during her time as CEO of the Girl Scouts. She changed the standard Girl Scout handbook by hiring educators and artists to write four different handbooks reflecting the different cultural identities of members.“In my life, I have had the honor to work with many amazing leaders. Frances Hesselbein is the greatest leader that I have ever met,” said Marshall Goldsmith. “She was also the most kind and gracious human being. When I met Frances, I was doing pioneering work in 360-degree feedback that was customized to fit the organization’s values. I volunteered to work with Frances and the Girl Scouts. She ‘led by example,’ was the first to get feedback, and always worked at becoming an even more effective leader. Since then, she has shared her wisdom with many of my CEO clients. Frances Hesselbein will always be my number 1 hero!”She was president and CEO of the Peter F. Drucker Foundation for Non-Profit Management (now the Frances Hesselbein Leadership Institute) and the editor in chief of the award-winning Leader-to-Leader journal. She also served as the Class of 1951 Chair for the Study of Leadership at the United States Military Academy at West Point.According to her obituary, “Hesselbein served on multiple boards including Pennsylvania Power and Light, Mutual of America, and the Bright China Foundation. She chaired the United Way of Central Pennsylvania. She was invited to the White House by seven different presidents and received the Presidential Medal of Freedom in 1998. She was appointed to the Presidential Commissions on National and Community Service by President George \[H.\] W. Bush in 1992 and 1993.”“I will always remember Frances for her leadership in the Girl Scouts and for giving hope and inspiration to everyone she touched at every age,” said Elaine Biech. “She was one of the first people to write about women in leadership and so I often quoted her. One thing that resonated with me was her belief in learning by doing and to me that is what I believe is critical: experiential learning.”Hesselbein wrote two memoirs—Hesselbein on Leadership and My Life in Leadership—and was the co-editor of 27 books published in 29 languages.In an August 11, 2017, Lehigh Valley Style article, “Hesselbein said she hopes she’s remembered for truly practicing what she preaches: ‘Mission. Innovation. Diversity. Those words are my battle cry.’”

Warren H. Reed

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