The Empathy Map: Learner and Stakeholder Perspective

Use these sample questions to help formulate the right questions to ask when assessing each level of need. This tool was adapted from the ATDYou course, Design Thinking for Instructional Design.

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About the Authors

ATD Staff

The Association for Talent Development (ATD) is a professional membership organization supporting those who develop the knowledge and skills of employees in organizations around the world. The ATD Staff, along with a worldwide network of volunteers work to empower professionals to develop talent in the workplace.