Kathy Glynn is the owner of Blue Sky Thinking. She is a design thinking facilitator, coach, and trainer and an adjunct professor at Kendall College of Art and Design. She was a senior performance consultant for Steelcase Inc. where she designed, developed, and implemented user-centered learning solutions for optimal organizational performance and business outcomes. Glynn has over ten years of experience in performance improvement and is responsible for analyzing needs and creating learning solutions as well as measuring the effectiveness of learning solutions. She has managed major initiatives in sales, marketing, sourcing, legal, and leadership.