Margot Cook

I am a results-driven learning leader with almost 20 years experience consulting with clients globally to create and implement learning strategies that align with business goals, ensuring that clients maximize their learning programs to drive business results.

As part of TELUS International's Learning Excellence team, I lead our Learning Excellence Solutions, partnering with our clients and operations to create learning programs that drive retention, engagement and improved customer service. 

Prior to joining TI, I spent 12 years as a Learning Stategist with Skillsoft where I consulted with clients across the US and Canada to develop their learning strategies and to maximize the overall effectiveness of their learning program.


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