Discusses solutions to company/organizational problems. Tips to resolve conflict within a work group Problems with the confrontational mode of managing conflicts Advantage of...

Presents techniques that trainers can use to effectively influence people and win closure, which involves getting trainees to supply missing information and make connections with the...

Presents a case of a successful project review meeting and tips for planning one. Purpose of a project review meeting Specific questions to consider before the meeting Guidelines for the...

Looks at ways to avoid trainer burn-out. Strategies for trainers to keep their enthusiasm Definition of burn-out Need to vary the location and environment Changing the introductions and...

Focuses on training programs for service quality. Discussion between representatives of a consulting firm in the health-care field, a pritner, and a mail-order company on what...

Discusses how to adapt instructional methods to help make training meaningful for learning disabled people. Ways to customize a packaged training program Strategy to ensure a successful...

Provides tips when designing and setting up a training room. Types of lighting Functions of windows Adjustment of the room to meet the training objectives.

Stresses the need for companies contemplating downsizing to retrain employees before implementing layoffs. Components of the dislocated worker program of General Motors Corp. Outplacement...

Offers tips for employee-training specialist starting on a new job. Difficulty of blending in and gaining acceptance Task of balancing the personal and professional needs of employees...

Offers advice on employee training. Use of games such as Freeze Tag, Creeps and Critters, Hug Tag and Monkey Tag during training Frequency of humor methods employed Need for job-related...