Presents ten rules in team leadership. Includes focusing on mission and vision which are essential to team effectiveness Abiding by agreed-upon values and norms Facing and solving conflicts.

Focuses on behavior modeling as an employee training technique. Features of the technique Method of implementation Benefits provided by the technique to employees and organizations.

Gives advice on how to acquire skills in using leverage with line managers. Importance of having influence on line managers in executive leadership Objectives that should be adopted to gain...

Describes the process by which training managers gain and keep management support. Defining what it is you want to accomplish Identifying whose support you need Gathering data about those...