Rick Grbavac
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TD Magazine
Capturing the Wisdom and Knowledge of Top Performers
By
Rick Grbavac
...
Monday, December 08, 2014
Collect the best-known methods from not just your retiring knowledge workers, but also from a group of highly respected experts.
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Performance Improvement Without Assessments
By
William Seidman
...
Thursday, July 19, 2012
A senior manager responsible for a development program for 1,400 customer service (CS) representatives used the following approach to performance improvement: While these are commonly...
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