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Sales Training

Wednesday, January 17, 2018

I'm at a cross roads for trying to revamp a training program around sales.  What are some of the latest and greatest modalities being used to deliver retail sales training?

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(2 of 2) While formal sales training is still important, essentially, sales enablement as a field is moving primarily towards performance support. In addition to that, we’re seeing more and more the use of video, not only in sales training but also as a part of sales coaching programs through role-playing exercises. Beyond that, gamified sales training is also popular because salespeople are, by nature, very competitive. I hope this helps! (Check out https://www.td.org/topics/sales-enablement)
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(1 of 2) Hi Schenukia- Sales training is moving in the direction of just-in-time, personalized, in-context learning opportunities (interwoven with the sales process and the environment in which sales people operate daily). This means that we’re seeing more micro-content integrated into the CRM and segmented in different ways to make for a very tailored learning experience when and how salespeople need it.
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