Learn more about the new type of questions used on the CPTD exam, the case management questions. Holly Batts, Associate Director of the ATD Certification Institute is joined by Madeline Mbeh, CPTD and Terrie Peters, CPTD, two SMEs who were part of the item writing and test development process. They talk about the ways the questions reflect real-life scenarios, and how they test application of knowledge and skills.
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A Conversation About the Case Management Questions
About the Author
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![Holly Batts]()
Full ProfileHolly Batts is associate director of credentialing at ATD, with more than 15 years of experience working in the nonprofit sector. Her background in developing and maintaining certification programs includes mid- to high-stakes assessments, extensive work with organizing SMEs, and a thorough understanding of the certification process. Holly has an MS in organizational leadership, as well as the Project Management Professional (PMP) and Certified Association Executive (CAE) certifications.
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