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Improving Human Performance Certificate

Learn to articulate business goals.

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Applying the principles of Human Performance Improvement (HPI) in an organization is a proven way for getting results. In this program, you will learn how to use the ATD HPI Model, apply the three critical components of HPI, link organizational goals to human performance, outline a strategy for finding and addressing performance gaps, and describe a process for evaluating the impact of your HPI solutions.

Former Course Name: Introducing Human Performance Improvement

  • Face-to-Face2 days
  • Online6 sessions, 12 hours total
  • On-SiteFlexible dates & duration

Dates & Locations

San Jose, CA

Jan 22-23, 2018

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Live Online

Jan 30-Mar 06, 2018

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Washington, DC

Feb 26-27, 2018

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Live Online

Mar 08-Apr 12, 2018

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Program Overview

Program Overview

Introduction to HPI In this highly interactive workshop, learn the three primary principles that underlie Human Performance Improvement (HPI). Understand how contributors from such disciplines as behaviorism, management sciences, organization development, and systems theory have created a systematic approach to solving organizational problems. See how the HPI model unites these principles under a common process, and jumpstart your move to a performance improvement mindset today. 

The HPI process helps your clients take a holistic approach to improving performance. Using the HPI model, you will be able to work with them to articulate their business goals, link these goals to human performance, diagnose the current state of performance in the organization, identify root causes for performance deficiencies, and consider the best solutions. During the program, experience what it feels like to do performance consulting, see what it takes to manage the change that accompanies solutions, and determine whether you have the core skills it takes to be a performance consultant.

This program aligns with the Performance Improvement Area of Expertise in the ATD Competency Model.

Why You Should Attend

  • Grasp and apply the three primary principles of HPI to move from a training mindset to a performance improvement mindset.
  • Adapt the HPI model to maximize your effectiveness in your workplace.
  • Delve into readings, exercises, and group activities to apply your new knowledge to real work situations.
  • Become move valuable to your current organization and more marketable to employers.

What to Expect

  • Pre-Work: Get the most out of your program. Review the assigned prereading and come prepared to discuss a real-world example.
  • Supplemental Resources: This program includes tools and templates to help you apply what you learned on the job.
  • Technical Requirements: The online version of this program is conducted in the WebEx Training Center. Special software is not required. You only need a standard web browser and telephone or VoIP capability to participate. There are no technical requirements for the face-to-face program. In addition, it is strongly recommended to use a desktop or laptop computer as using a tablet or phone severely limits your ability to fully and actively participate in the program.
  • Online Courses Only: During the online program, you will collaborate in “real time” with your facilitator and classmates via interactive group discussions, polls, chats, and whiteboards. In addition, you will have access to an online learning portal with discussion boards and program materials.

Find Out More:

Find out why facilitator Ethan Sanders values the Improving Human Performance program.

Learning Objectives

Learning Objectives

After this program, you will be able to:

  • Describe the three principles that underlie HPI.
  • Explain the relationship between the steps in the HPI process.
  • Apply analysis models to determine performance gaps and their root causes.
  • Describe approaches to evaluate the impact of solutions.
  • Outline a strategy for addressing the root causes of performance gaps.




Who Should Attend

Who Should Attend

The course is designed for seasoned learning professionals in both the private and public sectors of training, workshop learning, human resources, and organization development who are ready to move beyond traditional methods for improving performance.

ATD Education programs are designed primarily for learning professionals—trainers, instructional designers, and organizational development practitioners—but will also greatly benefit anyone within an organization who is responsible for developing others, from managers to human resources specialists.

Credits & Attendance

Credits & Attendance

Continuing Education Units (CEUs)

Earn 1.4 Continuing Education Units (CEUs) upon successfully completing this program. Learn More

CPLP© Recertification Points

This program may be eligible for up to 14 CPLP recertification points. Learn more at

HRCI Recertification Credits

This program has been pre-approved for 14 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

SHRM Recertification Credits

This program is valid for 12 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit

Attendance Policy

Face-to-Face Courses

Participation in all originally scheduled days of the program is mandatory in order to receive the certificate of completion and 1.4 CEUs. Participants who miss more than two hours of the entire program will not be eligible to receive the certificate. Participants who fulfill the attendance requirement will receive a certificate at the end of the program.

Online Courses

Participation in all online sessions at their originally scheduled day and time is mandatory to receive a completion certificate and 1.4 CEUs. All sessions will be recorded and available for participants to review throughout the program.

ATD requires active participation in our online program to receive credit for the program  Active participation includes, but is not limited to, participating in virtual classroom activities, discussions, breakout sessions, and intersession work.

For programs with 5 or more sessions, one missed live session can be made up by listening to the session recording in full. Participants who miss more than one live session will not be eligible to receive the certificate.
For programs with 4 or fewer sessions, attendance at all live sessions is required to receive a certificate. If you meet the eligibility requirements, a certificate will be issued to you through the ATD Learning Portal at the end of the program. 

To view our transfer and cancellation policies, please click here

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