Can Startups Spur Civic Innovation?

Startups may be a smart way for resource-strapped leaders in state and local government to address civic stress points.

Just as emergent and popular technologies are changing how businesses interact with customers, they're also boosting citizen awareness and expectations for savvy services. Fortunately, a new generation of government is ready to apply these promising solutions to problems plaguing public service—and to drive innovation. But breaking away from legacy IT is often cumber