ATD Talent Development and Training in Healthcare Handbook

Jacque Burandt, MEd, president of Award-Winning Results in San Antonio, Texas, is passionate about transforming organizations through people development, creating top performers and leaders at all levels of the organization and enhancing organizational and individual visibility, prestige, and pride through achieving awards and recognition for her clients' great work. Her award-winning clients include Texas Health Resources, Alamo Colleges, and University Health System.

A proven expert in creating an award-winning culture, Jacque led the team at University Health System (UHS), San Antonio, Texas, to win eight ATD BEST Awards and ATD's first Innovation in Talent Development Award. UHS has won more BEST Awards than any other nonprofit organization in the world. She served as chairperson of ATD's Public Policy Committee, authored five case studies for ATD's Skills Gap Series, and co-chaired the Strategic Planning Committee for Workforce Solutions Alamo. She serves on ATD's Awards Strategy Committee.

Jacque and her UHS team also won four Chief Learning Officer Learning Elite Awards, including Editor's Choice for Best Midsize Company in 2016 and five Chief Learning Officer Learning in Practice Awards.

Jacque designs and delivers highly interactive workshops to build crucial skills. Audiences consistently find her motivating, energizing, and entertaining. Her dynamic presentations are custom tailored to each audience, giving attendees the insights, skills, and strategies to take their performance to the next level.

Greg Rider, CPTD, is Director, Corporate Compliance for EmblemHealth, one of the nation’s largest not-for-profit health plans serving more than three million people in New York City and the tristate area. He has over 20 years’ experience in employee training and development, much of that time in healthcare-related organizations. In his role at EmblemHealth, he directs Compliance communication, training, and other compliance governance functions. He is also the founder and leader of Prism, the LGBTQ employee resource group, and sits on the Company’s Diversity, Equity and Inclusion Council.

Prior to joining EmblemHealth, Greg worked in Compliance Education for NYU Langone Medical Center, where he designed, developed, and launched online Compliance courses for 20,000 users of the Medical Center’s Learning Management System and facilitated live classroom training in several sites across New York City. He has held positions as Director of Learning Services and Training Manager for several medical education agencies and served as an instructional design consultant for Quest Diagnostics, Shire Pharmaceuticals, and Forest Pharmaceuticals and Laboratories.

Greg has served in many volunteer roles at the local and national levels for ATD and has delivered workshops at ICE and the Chapter Leaders Conference. He has been a reviewer for both the BEST and the Excellence in Practice Awards and served on numerous projects for ATD’s Certification Institute. Greg is both a Certified Professional in Talent Development (CPTD) and Certified in Healthcare Compliance (CHC). He received a Master’s degree in English from Georgia State University.

Niranjani Chidamber Papavaritis is the Head of Content for ATD's healthcare and government industry verticals, and the Manager for ATD's global conferences and strategy. In her role, she is responsible for content and product development, partnering with SMEs and executives to create a suite of training resources through blogs, magazine articles, webinars, books, and events. Prior to working at ATD, Niranjani served as a business development advisor at Optum (under UnitedHealth Group). Her specialities include healthcare management, organizational development, business development, and content strategy. Niranjani received a degree in political science and information systems from UMBC, in Baltimore, Maryland.