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Make Learning Stick Through Deeper Analysis

Achieving lasting learning starts with understanding our psychology—how we process, retain, and apply learning in our everyday work. It also starts with understanding how our brains work and how they receive, process, encode, and recall information—the essence of learning. Without factoring in these realities, behavior change at scale will remain unnecessarily difficult.

Learning That CLICS: Using Behavioral Science for Effective Design introduces the CLICS framework, a concise, practical way to apply behavioral science to the art of learning design. Created by learning practitioners for learning practitioners, the CLICS framework is a five-step approach that deepens analysis and increases the likelihood that learning will occur.

Capacity considers our brain’s cognitive space for learning given our current work priorities. Layering fills in learning gaps and the knowledge we need before integrating new concepts. Intrinsic enablers address motivation and personal relevance. Coherence ensures the “fit” of concepts with one another as well as how new concepts will relate to past learning experiences. Social connections—peers, managers, experts, and others in our work environment—offer feedback and modeling, helping us to learn optimally and be effective. Once we appreciate how our brains learn, our ability to conduct a CLICS analysis can promote giant leaps forward and ensure learning that lasts.

Book Details
ISBN: 9781953946324
Pages: 168
Publication Date:
Formats: Paperback, PDF
Product Code: 112205
About the Authors
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Praise for This Book
Executive Vice President, Human Capital, The Conference Board
We are truly now in a different world. How we learn and what we expect are impacted by constant change and upheaval. At the same time, we are guided by new insights from research in behavioral science. Insightful, practical, and actionable, Learning That CLICS is exactly what we need to provide the human-centric approach to the corporate learning and development our employees so desperately need.
Chief Learning Officer, Visa
If you’re looking for a modern approach to human-centered needs analysis, Learning That CLICS is the book for you. What I love about this book is the perfect blend of pragmatic tools, backed by snippets of research and spotlights with social scientists, sitting in a fresh design framework. And if ADDIE or SAM are your jam, CLICS will provide you a much-needed complementary set of tools to incorporate design thinking into your analysis repertoire.
Director of Learning Research Design, EY Americas
Too much organizational learning is remarkably uninformed by the science of how brains actually work and how behavior actually changes. Combing through 50+ years of scientific research is not something most of us have time for. Fortunately, this book does it for you. Armed with these powerful principles, you can create L&D experiences with extraordinary impact.
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