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How can you develop an effective means for measuring return on investment (ROI) in coaching? With its two dedicated sections, Measuring the Success of Coaching discusses both the principles behind measuring ROI in coaching (including specific protocols for objectively measuring ROI in coaching programs), as well as delivering a broad array of pragmatic, applicable case studies from a range of organizations. Some of the specific topics covered in Measuring the Success of Coaching include:

  • a general introduction to the concepts behind return on investment, and how to calculate it
  • a discussion of the ROI Methodology™ and the ROI process model
  • suggestions for effectively planning your ROI evaluation program, data collection, data analysis, and reporting procedures
  • input and examples of how to improve the coaching process itself
  • an extensive selection of highly detailed, thoroughly researched case studies of organizations that have developed and implemented programs for measuring ROI in coaching, from a wide variety of industries, and including international companies.

Measuring the Success of Coaching offers a clear, complete, and detailed explanation and treatment of the principles behind return on investment in coaching. It provides a conceptual framework; workable suggestions for developing, implementing and maintaining programs for measuring ROI in coaching; and practical, germane case studies. Measuring the Success of Coaching is a comprehensive resource for trainers, coaches, managers, human resources (HR) personnel, and other professionals interested in or tasked with creating programs for measuring return on investment within organizations.

Book Details
ISBN: 9781562868239
Pages: 240
Publication Date:
Formats: Paperback, PDF
Product Code: 111211
About the Authors
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Praise for This Book
Chief Learning Officer BNY Mellon Asset Management
This book and its research make a significant contribution to the coaching and learning measurement fields. Jack, Patti, and Lisa’s evaluation playbook and case studies blaze new trails for practitioners, coaches, and academic institutions to capitalize on the impact that the emergent field of coaching can have on individuals and organizations. Bravo!
PhD Executive Vice President, Sustainable Learning Neuro Business Group
Measuring the Success of Coaching is a powerful and timely book providing a framework of measurement for executive coaching as one of the most dynamic leadership interventions. All business professionals will embrace the step-by-step approach of evaluating coaching for its employees and organizations. This book is a must read for all involved in providing, applying, and supporting coaching in the workplace.
Senior Manager, Taylor Made Learning Center Taylor Made Golf Company
Measuring the Success of Coaching is your personal guide to producing powerful, comprehensive results of your coaching initiatives. As the coaching profession continues to evolve, having a resource such as this is critical to developing and implementing coaching programs that truly support your organization’s success. The ROI Methodology process model provides a user-friendly foundation from which you can confidently position your coaching efforts, while the case studies reveal practical lessons learned that are immediately applicable. If you want to influence the decisions your organization makes about coaching – read and use this guide to drive results!
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