Chapter Leader Community (CLC)
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April 2023 Chapter of the Month

Greater Twin Cities

To improve member engagement and foster connections within the chapter, the Twin Cities Chapter started monthly, facilitated small group discussions—two to three chapter members who hold similar professional roles came together to discuss their work challenges. The board drafted questions to guide the conversations, and a board member facilitated each session. The facilitator also supported the groups in brainstorming ideas for chapter growth. The small group setting and strategic selection of participants facilitated individuals to build relationships with professional peers and fellow chapter members. The discussion topics allowed chapter leaders to get a better idea of emerging professional challenges impacting their membership and tailor programming to those needs, while skilled facilitation encouraged members to take ownership of new projects. As a result, the chapter has increased general member engagement, developed two new communities of practice led by program participants, and recruited a volunteer liaison to focus on new member onboarding.