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Membership Surveys

Best practices on effectively survey chapter membership.

Mid-New Jersey Chapter: Member Survey

SUMMARY: The Mid-New Jersey Chapter created a survey for its members to complete so the chapter could gain insight into what members experienced professionally and within the chapter during the pandemic. The survey also covered what their expectations will be post-pandemic. More than 50 percent of the chapter completed the survey. Several participants expressed interest in volunteering. The results of the survey will direct the chapter’s 2022 operation plan.
Mid-New Jersey - SOS Submission Form
Mid-New Jersey - Survey Questions
Mid-New Jersey - Survey Marketing
YEAR: 2021

PIEDMONT CHAPTER: Reverse Call-A-Thon Member Survey

SUMMARY: The Piedmont Chapter desired to reach out to their membership on an individual basis to learn how they could better support their members. To spice up the act of cold-calling and to alleviate any hesitations, the chapter leadership held these information-gathering-calls together and gathered feedback to better their chapter experience.

YEAR: 2013


SUMMARY: The Greater Philadelphia Chapter was able to increase membership from fewer than 200 members to over 300 in less than a year by contacting the prospective members in their database.

YEAR: 2008

MIDLANDS CHAPTER: Membership Survey

SUMMARY: The Midlands Chapter uses an electronic annual survey to find out about member satisfaction and collect data for planning chapter meetings and events. The chapter received a 60 percent response rate in 2007. To incentivize members, they place participants’ names in a drawing for a prize.

YEAR: 2007

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