Karin Hurt and David Dye, CEO and President of Let’s Grow Leaders, join the podcast to discuss their newly released book, Powerful Phrases for Dealing with Workplace Conflict: What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers. The duo shares practical communication techniques from their book to help start difficult workplace conversations.

They empower listeners with a framework for handling any conflict conversation: the “Four Dimensions of Constructive Conflict.” Enjoy the episode now to learn more about the 4-Cs and how to inject powerful phrases into your organization when navigating common workplace challenges, such as overwhelming workloads, matrixed teams, and difficult bosses.

Resources: 

• Let’s Grow Leaders: https://letsgrowleaders.com/

• Powerful Phrases Book: https://letsgrowleaders.com/conflict-phrases-book/  

• Asking for a Friend Newsletter: https://www.linkedin.com/newsletters/asking-for-a-friend-6850036657530507264/  

• Collaborative Conversations Guide: https://letsgrowleaders.com/conflict-and-collaboration-resource-center/  

• Synergy Stack: https://letsgrowleaders.com/team-collaboration-synergystack/  

• Karin’s LinkedIn: https://www.linkedin.com/in/karin-hurt-7ab25910/

• David’s LinkedIn: https://www.linkedin.com/in/davidmdye/