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ATD Accidental Trainer

From Tool to Teammate: Understanding AI Agents with Mike Hruska

Season 6, Episode 19

Published Tue Jan 14 2025

912199748_Accidental_Trainer_logo_update-Q3_sponsor_1400x1400.png_An Unpopular Opinion on Learning Experience Design with Heidi Kirby

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From Tool to Teammate: Understanding AI Agents with Mike Hruska

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AI Agents are having their “electricity moment” in this era of technological invention. In this episode, we define AI agents and their evolving role in L&D with Mike Hruska, President and CEO of Problem Solutions. Mike explains the difference between chatbots and agents and offers practical tips for experimenting with these tools—whether you're a beginner or an expert.

Mike also shares insights on how to strategically integrate AI into your organization using an effort-impact evaluation. He outlines a clear path for moving AI agents from “toy to tool to trusted teammate” and offers a peek into the future landscape of generative AI. Tune in to hear examples of AI in action and steps to overcome skepticism while maximizing the benefits of AI in talent development.

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