How Credentialing Programs Create Career Paths with Katy Chandler

Content

Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry’s frontline technicians more efficiently and effectively.

Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry’s frontline technicians more efficiently and effectively.

Content

Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and experienced employees. She reveals the lessons she’s learned and the progress made with each new iteration— from creating flexibility for different skill levels and adding new technology to avoiding scope creep, assessing the capability to sustain the program, and achieving stakeholder buy-in and end-user satisfaction.

Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and experienced employees. She reveals the lessons she’s learned and the progress made with each new iteration— from creating flexibility for different skill levels and adding new technology to avoiding scope creep, assessing the capability to sustain the program, and achieving stakeholder buy-in and end-user satisfaction.

Content

Resources:

Resources: 

• Content

  Katy Chandler on LinkedIn: https://www.linkedin.com/in/katy-chandler

  Katy Chandler on LinkedIn: https://www.linkedin.com/in/katy-chandler

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  DuraServ Website: https://duraservcorp.com/

  DuraServ Website: https://duraservcorp.com/ 

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  DuraServ LinkedIn: https://www.linkedin.com/company/duraserv/

  DuraServ LinkedIn: https://www.linkedin.com/company/duraserv/