Diana Howles, CEO and Co-Owner of Howles Associates and author of Next Level Virtual Training, joins the podcast to discuss her virtual training capability model, how she identifies evergreen training principles amidst ever-changing technology, and how to support hybrid (or live online mixed) learners in our modern workplaces. We also chat about applying learner experience design to virtual training, and how to advance your virtual facilitation skills with the models and principles she’s provided in her new book.

• Diana’s new book: Next Level Virtual Training

• Check out Diana’s website

• Find Diana on LinkedIn