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ADP Study Reveals Gap Between Perception and Reality of Talent Management Capabilities


Thu Oct 06 2011


(From PRNewswire) -- ADP, a leading provider of human resources outsourcing, payroll services, benefits administration and integrated computing solutions for vehicle dealers, today released a new study suggesting that companies may be overestimating the effectiveness of their Talent Management programs and strategies. The findings of the study, conducted by the ADP Research Institute and entitled "Talent Management 2011: Perceptions and Realities," were released in conjunction with the 14th Annual HR Technology® Conference in Las Vegas, Nevada.

Surveying HR decision-makers at 602 large U.S. enterprises with 500 or more employees in August 2011, the ADPRI found that while 75 percent think that their companies are on par with, or better than, their peers in terms of Talent Management maturity, only 46 percent actually benchmark their Key Performance Indicators (KPIs) against their peers.  This suggests a potential disconnect between perception and reality among companies that consider themselves high performers in Talent Management but do not benchmark the effectiveness of those strategies against other companies.  The study also found that while almost all companies (95 percent) use KPIs to measure success internally, fewer than a third of the respondents rate their use of KPIs as "best in class" or "ahead of industry peers."


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