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Are You Part of a Modern L&D Organization?

By and

Tue Jun 28 2016

Are You Part of a Modern L&D Organization?
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Are You Part of a Modern L&D Organization?-d6f37e872b1e23a4dd830b19ca28b5d7a129ea3b9d49cff93f2509d66677d73a

Being part of a modern learning and development (L&D) organization can be easier than you think. It does not mean you have to buy and learn to use all the latest high-tech apps, software, and e-whatever. Instead, it means looking at the role of L&D through a different lens.

Most L&D organizations are caught up in the rat race of trying to deliver more and more training to help employees stay up-to-date with their job needs. For L&D people, the job is overwhelming! We get one training program deployed only to discover that it’s already out of date because of a new software update or competitive market change. 

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 Further, employees are not very happy with what L&D is delivering. Only 7 percent say that L&D even influences their learning. Now look at employee satisfaction ratings for L&D. Some studies show that 18 percent of employees respond favorably when asked about their L&D organization, but 44 percent respond unfavorably! Who wants to work in an organization with such numbers?

Corporate leadership wants L&D to succeed. They are giving us more money because they don’t want there to be any capability gaps in the workforce. Spending on training increased 15 percent in 2013; the highest growth rate in seven years.

We in L&D need to rethink our job and take a different approach. We need to stop thinking that we can control all the learning content, create all employee training from scratch, and be the one-source provider for our employees. This is step 1 in becoming a modern L&D organization.

Step 2 is deciding to orchestrate learning solutions that go beyond formal classes (online or face-to-face), include social content sourcing, and enable immediate learning when the need arises. Step 3 is gaining legitimacy for L&D to operate in an all-new way. Using new scorecard measures, such as the Net Promoter Score, is a starting place.

Modernizing is more than just upskilling; modernizing is rethinking what we do and deliver, all with the common goal of improving workplace performance for the benefit of our employees and our business.

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We welcome your thoughts on the work of a modern L&D organization, and the measures we can use to track our progress and success.

Interested in learning more about how to make the shift to a modern L&D organization? Join us for the LearnNow: The Modern Learner workshop.

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