This image, which appeared in the August 1990 Training & Develoment Journal, is especially poignant given today's world of texting and Twitter. How are your employees' writing skills? Do they write clearly, effectively, and impressively?

Writing has become a major skill set in today's world, especially with the slang and short hand that is used in the TEXT and Twitter worlds.

Do you send your employees to writing classes? Are you confident they could put together a successful proposal, write a meaningful email, and communicate effectively with customers?

For more information about T+D magazine, visit www.astd.org/td.