Avoid Learner Distractions During Online Training

Content

As so many of us are spending our days on Zoom, Microsoft Teams, or some other form of video communication, it’s easy to be blasé about it. But if you’re an online presenter, it’s important to consider how the video experience is affecting your learners.

As so many of us are spending our days on Zoom, Microsoft Teams, or some other form of video communication, it’s easy to be blasé about it. But if you’re an online presenter, it’s important to consider how the video experience is affecting your learners.

Content

During her session “Top Five Principles for Incorporating Instructor Video Into Virtual Classrooms,” Diana L. Howles, CEO and co-founder of Howles Associates, offered guidance for this new literacy of being on camera.

During her session “Top Five Principles for Incorporating Instructor Video Into Virtual Classrooms,” Diana L. Howles, CEO and co-founder of Howles Associates, offered guidance for this new literacy of being on camera.

Content

Howles first pointed out the video frame, the space that others see during online trainings or meetings. That space subconsciously sends the message to the viewer that “everything in this frame is important.” Learning can be affected when there are distractions in that space that take them away from what the instructor is trying to convey.

Howles first pointed out the video frame, the space that others see during online trainings or meetings. That space subconsciously sends the message to the viewer that “everything in this frame is important.” Learning can be affected when there are distractions in that space that take them away from what the instructor is trying to convey.

Content

Before delving into her tips, Howles posed the question of whether the instructor should be on camera at all. Several years ago, the quality of video was generally poor, so it was not unusual to have a static picture of the presenter. But today we have effective video, she continued, and the gains of being on camera include increasing the learner experience as well as the level of perceived connectedness and presence. But that doesn’t mean that a presenter necessarily needs to be on screen all the time, Howles noted.

Before delving into her tips, Howles posed the question of whether the instructor should be on camera at all. Several years ago, the quality of video was generally poor, so it was not unusual to have a static picture of the presenter. But today we have effective video, she continued, and the gains of being on camera include increasing the learner experience as well as the level of perceived connectedness and presence. But that doesn’t mean that a presenter necessarily needs to be on screen all the time, Howles noted.

Content

The five principles for being more effective, as Howles outlined, are:

The five principles for being more effective, as Howles outlined, are:

1. Content

   Minimize distractions in the video frame.

   Minimize distractions in the video frame.

2. Content

   Adapt instructor movement for the video.

   Adapt instructor movement for the video.

3. Content

   Establish an on-camera presence.

   Establish an on-camera presence.

4. Content

   Improve the video’s technical quality with small adjustments.

   Improve the video’s technical quality with small adjustments.

5. Content

   Be on camera when the focus needs to be on the instructor.

   Be on camera when the focus needs to be on the instructor.

Content

To highlight potential distractions, Howles showed a static depiction of the video frame for an instructor facilitating a course on emotional intelligence. Attendees chatted about what they noticed that was distracting, among them an open closet door to a crowded, somewhat messy storage space; the presenter being off-center in the video frame and truncated at the top of her neck; and in general too much space in the frame above the presenter’s head.

To highlight potential distractions, Howles showed a static depiction of the video frame for an instructor facilitating a course on emotional intelligence. Attendees chatted about what they noticed that was distracting, among them an open closet door to a crowded, somewhat messy storage space; the presenter being off-center in the video frame and truncated at the top of her neck; and in general too much space in the frame above the presenter’s head.

Content

A second picture showed a gentleman in front of a fireplace with a plant on the mantle piece. To viewers, it appeared as if the plant were growing out of the presenter’s head. Other faux paus include sitting below a ceiling fan that is operating, making it look like the facilitator was wearing a giant rotating hat.

A second picture showed a gentleman in front of a fireplace with a plant on the mantle piece. To viewers, it appeared as if the plant were growing out of the presenter’s head. Other faux paus include sitting below a ceiling fan that is operating, making it look like the facilitator was wearing a giant rotating hat.

Content

You can easily remedy your background when facilitating, advised Howles, either with a virtual or blurred background that many video technologies offer or by purchasing a physical screen for your office space.

You can easily remedy your background when facilitating, advised Howles, either with a virtual or blurred background that many video technologies offer or by purchasing a physical screen for your office space.

Content

She continued to demonstrate images of presenters who were offering less-than-an ideal learner experiences. One example was the positioning of the camera so that the presenter was looking down into the camera. That means learners are looking up to the presenter, an intimidating stance. Instead, presenters should be at eye level. You can do that by raising your chair or, if need be, sitting on a book or something to elevate yourself when presenting.

She continued to demonstrate images of presenters who were offering less-than-an ideal learner experiences. One example was the positioning of the camera so that the presenter was looking down into the camera. That means learners are looking up to the presenter, an intimidating stance. Instead, presenters should be at eye level. You can do that by raising your chair or, if need be, sitting on a book or something to elevate yourself when presenting.

Content

Contrasting the background and foreground is another important tip to remember. Either light on black or black on light, Howles recommended, and to prove her point, she showed a distracting “floating head” of a presenter wearing dark clothes against a dark background.

Contrasting the background and foreground is another important tip to remember. Either light on black or black on light, Howles recommended, and to prove her point, she showed a distracting “floating head” of a presenter wearing dark clothes against a dark background.

Content

Throughout the remainder of her session, Howles offered more in-depth looks at the remaining four principles. Using her tips, especially presence, can actually lead you into honest conversations with attendees, making it feel as if you’re together. Because, after all, we are all in this together.

Throughout the remainder of her session, Howles offered more in-depth looks at the remaining four principles. Using her tips, especially presence, can actually lead you into honest conversations with attendees, making it feel as if you’re together. Because, after all, we are all in this together.

Content

Share your ATD Virtual Conference experience on social media. #ATDVirtualConference

Share your ATD Virtual Conference experience on social media. #ATDVirtualConference