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Building a World-Class Sales Onboarding Program

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Tue Apr 25 2017

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There’s a lot of focus (for the right reasons) on onboarding. The global economy is thriving, and new tools and methodologies are emerging every day. Not to mention, budgets are loosening up and companies are in hyper-growth mode. This environment is the golden opportunity that sales enablement resources have been waiting for. But it has also created the perfect storm of confusion, fear, and uncertainty.

There’s a lot of focus (for the right reasons) on onboarding. The global economy is thriving, and new tools and methodologies are emerging every day.  Not to mention, budgets are loosening up and companies are in hyper-growth mode. This environment is the golden opportunity that sales enablement resources have been waiting for. But it has also created the perfect storm of confusion, fear, and uncertainty.

What Does World-Class Sales Onboarding Look Like?

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How many times have you been asked what world-class onboarding looks like? Were you so shocked by the question that you didn't have a clear, concise answer? Don't worry. If this is you, you're not alone.

How many times have you been asked what world-class onboarding looks like? Were you so shocked by the question that you didn't have a clear, concise answer? Don't worry. If this is you, you're not alone. 

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I remember the first time that a senior executive leader asked me this question. I was so stunned that I replied with the old tried and true answer: "That's a really good question…" We all know that my reply was code for, “I don't have an answer that will make me sound credible, so let me get back to you on that.”

I remember the first time that a senior executive leader asked me this question. I was so stunned that I replied with the old tried and true answer: "That's a really good question…" We all know that my reply was code for, “I don't have an answer that will make me sound credible, so let me get back to you on that.” 

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I quickly realized that I better be prepared with an answer the next time I was asked a tough question! This epiphany was the genesis of my 20+ years in sales enablement. That day, I came to understand that building a world-class sales enablement program meant more than just knowing what world-class sales onboarding looks like, it meant that I would be helping to craft and define the future of the field!

I quickly realized that I better be prepared with an answer the next time I was asked a tough question! This epiphany was the genesis of my 20+ years in sales enablement. That day, I came to understand that building a world-class sales enablement program meant more than just knowing what world-class sales onboarding looks like, it meant that I would be helping to craft and define the future of the field!

Blueprint to Success

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Companies are asking sales enablement professionals to focus on decreasing ramp-up time and speed to productivity for their sales new hires. The issue with fulfilling this need is that no one provides a blueprint to success. This leaves folks to their own devices to find the answers to the critical questions:

Companies are asking sales enablement professionals to focus on decreasing ramp-up time and speed to productivity for their sales new hires. The issue with fulfilling this need is that no one provides a blueprint to success. This leaves folks to their own devices to find the answers to the critical questions: 

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    What are the components of a world-class sales onboarding program?

    What are the components of a world-class sales onboarding program? 

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    How do you build a partnership with sales leadership that will ensure that onboarding is a mutually equitable experience?

    How do you build a partnership with sales leadership that will ensure that onboarding is a mutually equitable experience? 

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    What metrics are required to show positive traction and true ROI?

    What metrics are required to show positive traction and true ROI? 

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Want to learn the answers to these questions? Join me at the ATD 2017 International Conference & Exposition for the session: Building a World-Class Sales Onboarding Program . You will learn what is required to create a successful sales onboarding program and how it sets the stage for a long, fruitful selling career.

Want to learn the answers to these questions? Join me at the ATD 2017 International Conference & Exposition for the session: Building a World-Class Sales Onboarding Program. You will learn what is required to create a successful sales onboarding program and how it sets the stage for a long, fruitful selling career.

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