Successful organizations require engaged employees. Employee engagement starts with employees’ relationships with their managers. To drive organizational results and develop their teams, managers must possess a number of key traits. Increasingly high on this list is emotional intelligence, which incorporates personal accountability with a focus on learning and leading by example. Learning the techniques of effective coaching and feedback is a great place to start.

Marc Brackett, the director for the Yale Center for Emotional Intelligence, talks about whether emotional intelligence can be learned in his New York Times  article.

Emotional intelligence has an impact on much more than just how we interact with one another. It plays a role in our decision making, relationships, mental health, and both academic and workplace performance.

As noted organizations are successful primarily due to their employees. And managers have the single largest impact on the productivity of employees and their teams. Ultimately to be successful, managers need to have developed a strong sense of emotional intelligence. Knowing how to be an effective manager who can develop teams through effective coaching and feedback is a great place to start.

ATD and Yale, two global leaders in the management and development fields, collaborated to ensure that organizations, managers, and employees alike have the needed expertise and training to be successful. Together, we’ve created the first management certificate that focuses on team development and increasing the managerial skill set within high-performing employees—including exploring such topics as emotional intelligence.

Learn about the five key qualities that all great managers possess in this new, four-day program. Hear all about it, and ask your questions about the program, in our upcoming webcast with David Pramer, director of client and curriculum development at Yale School of Management.

Explore the benefits of being a part of the first management certificate cohort from Yale and ATD.