ATD Blog

Generative AI in 2024: A Potential Lifeline Amid Workplace Turbulence

Published Thu Mar 07 2024

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CYPHER Learning commissioned Sapio Research, a third-party research firm, to conduct a study of 400 HR and business leaders across the US and UK. The study aimed to understand their priorities for 2024 and their attitudes toward generative artificial intelligence (AI) as a solution for building a more resilient workforce.

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The World Economic Forum (WEF) predicts 2024 will mark the beginning of “a new era of turbulence,” classified by a shifting global job market and the need for a more resilient workforce. Generative AI has emerged as a transformative tool to overcome resource constraints, enhance training materials, and narrow the skills gaps that will otherwise widen in this new era.

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Key takeaways from CYPHER and Sapio Research’s report include:

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HR and business leaders struggle to develop training due to resource limitations.
HR and business leaders struggle to develop training due to resource limitations.
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Many use generative AI in their roles, but barriers still exist.
Many use generative AI in their roles, but barriers still exist.
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People would be more open to AI if it were available in a more usable way.
People would be more open to AI if it were available in a more usable way.
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Controlled and packaged AI can help prepare for the “new era of turbulence.”
Controlled and packaged AI can help prepare for the “new era of turbulence.”