logo image

ATD Blog

Listening Skills

By

Thu Jun 04 2009

Loading...

Teaching listening skills has been proven to improve sales team performance.

Things to consider in regards to listening skills training:

Advertisement
  • How does listening help your customer build trust and confidence in your sales team?

  • Why do clients and customers look for active listening skills in your sales team? What does listening do for them?

  • Is there a difference between hearing and listening? How can listening be used to help understand the true needs of a customer or client?

  • If listening is a skill, how can that skill be honed, sharpened, and enabled to help each sales team member achieve more success?

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

Advertisement
Advertisement

Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy