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New Study Explores Impact of L&D on Career Growth and Workplace Satisfaction

Published Wed Jun 12 2024

New Study Explores Impact of L&D on Career Growth and Workplace Satisfaction

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In today’s rapidly evolving work environment, the significance of learning and development (L&D) has never been more apparent. A recent study by CYPHER Learning, a leading provider of modern learning platforms for business and academic settings, sheds light on how L&D affects career growth and workplace satisfaction. The findings are eye-opening, highlighting the need for companies to prioritize effective training programs.

Key Findings From the Study

The report, titled “From Skills to Success: L&D Insights for the Modern Workforce,” surveyed 4,500 workers across the US, UK, and Mexico. The results reveal a strong correlation between the quality of L&D and employees’ sentiments toward their employers. Here are some critical insights from the study:

  • Younger workers ready to leave due to lack of L&D: A significant 70 percent of workers feel that their organization’s L&D could be improved. For those aged 18–34, 44 percent are considering leaving their jobs due to insufficient L&D, underscoring the urgency for better training initiatives.

  • Ineffective management: Over half (53 percent) of the respondents believe their managers are not equipped to help them advance in their careers. Additionally, 75 percent think that employees with more vocal and attentive managers are more likely to be promoted, indicating a gap in managerial support and development.

  • Unprepared for the workplace: A staggering 67 percent of 18–24-year-olds feel that their education did not adequately prepare them for the workplace. This highlights a significant gap between academic learning and real-world skills required in today’s job market.

  • Skepticism and lack of trust: Trust issues persist, with 54 percent of workers not trusting HR to look out for their interests. Moreover, 8 percent of employees feel skeptical about bespoke training, questioning the motives behind such initiatives.

  • Visibility over competency: A majority (66 percent) believe that career progression is based more on popularity than competency, and 72 percent have witnessed undeserving promotions. This perception is particularly detrimental to introverted employees who may feel excluded from advancement opportunities.

The Impact of Effective L&D

Despite the challenges, the research shows that well-executed training programs can have a profoundly positive impact:

  • Feeling valued and empowered: Almost a third of employees reported that high-quality training left them feeling “truly enlightened and invigorated.” They also felt “highly valued and empowered” by their employers, recognizing the continuous investment in their development.

  • Career advancement: Conversely, 43 percent believe that insufficient workplace training hinders their career advancement, and 42 percent say they lack the necessary training to perform their roles effectively.

  • Personalized training needs: The study found that 68 percent of workers feel that workplace training is often a one-size-fits-all approach, which does not meet their individual needs. Personalized training programs can significantly enhance employee satisfaction and performance.

What Workers Want From Training

Employees are clear about their training preferences:

Bespoke training: A resounding 89 percent of workers would feel encouraged if offered tailored training for their roles, with 63 percent preferring training delivered at the point of need.

Soft and technical skills: Leadership skills topped the list of desired training, followed by role-specific skills and critical thinking. Workers also believe their managers need training in leadership, listening, and collaboration.

The Path Forward

Graham Glass, founder and CEO of CYPHER Learning, emphasizes the importance of continuous learning cultures. “A workforce that feels valued, inspired, and invigorated is worth its weight in gold. When a continuous culture of learning is created, employees are given the tools to thrive and grow. This is the power that a structured L&D program can deliver.”


With advancements in artificial intelligence (AI)-enabled L&D, companies can now offer timely, cost-effective, and personalized training at scale. This new approach ensures that training is relevant and delivered when it is most needed, helping employees develop the skills necessary to succeed.

The study by CYPHER Learning highlights the critical role of effective L&D programs in enhancing employee satisfaction, career growth, and overall workplace happiness. By addressing the gaps in current training practices and investing in continuous, personalized learning opportunities, organizations can foster a more engaged, competent, and loyal workforce.

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