ATD, association for talent development

ATD Blog

Sales Moves with Jeffrey Gitomer 11-19

By

Mon Nov 19 2012

Loading...

Content

The Eiffel Tower: An iconic monument and a critical lesson.

The Eiffel Tower: An iconic monument and a critical lesson.

Content

We went to visit the Eiffel tower again. Our fourth visit in five years.

We went to visit the Eiffel tower again. Our fourth visit in five years.

Content

What do you know about the Eiffel Tower?

What do you know about the Eiffel Tower?

Content

When it was built it was, to say the least, the most controversial structure of all time. Hundreds protested it, criticized it, campaigned against it, said it was a disgrace to architecture, and predicted it would be the ruination of Paris.

When it was built it was, to say the least, the most controversial structure of all time. Hundreds protested it, criticized it, campaigned against it, said it was a disgrace to architecture, and predicted it would be the ruination of Paris.

Content

The story is fascinating. You can read about its history on Wikipedia, where I learned, “ Some of the protestors eventually changed their minds when the tower was built. Others remained unconvinced. Guy de Maupassant supposedly ate lunch in the Tower's restaurant every day. When asked why, he answered that it was the one place in Paris where one could not see the structure.”

The story is fascinating. You can read about its history on Wikipedia, where I learned, “Some of the protestors eventually changed their minds when the tower was built. Others remained unconvinced. Guy de Maupassant supposedly ate lunch in the Tower's restaurant every day. When asked why, he answered that it was the one place in Paris where one could not see the structure.”

Content

EPILOG: The tower was built to world acclaim. It’s one of the most impressive structures in the universe. It’s not just stunning to look at, it’s also inspiring to be in its presence. An estimated 10 million visitors a year visit to admire its glory. It is the heart and soul of Paris, France, and it’s the symbol by which the city has been known for more than 100 years.

EPILOG: The tower was built to world acclaim. It’s one of the most impressive structures in the universe. It’s not just stunning to look at, it’s also inspiring to be in its presence. An estimated 10 million visitors a year visit to admire its glory. It is the heart and soul of Paris, France, and it’s the symbol by which the city has been known for more than 100 years.

Content

At the base of his tower there’s an amazing statue to honor Gustave Eiffel. Interesting to note that NONE of the people who criticized him have statues at the base.

At the base of his tower there’s an amazing statue to honor Gustave Eiffel. Interesting to note that NONE of the people who criticized him have statues at the base.

Content

How much more wrong could the protesters and critics have been?

How much more wrong could the protesters and critics have been?

Content

Were they trying to build up or tear down? Encourage or discourage? Encourage or disparage? In hindsight, the critics seem contrite, shallow, self-serving, prejudiced, and baseless.

Were they trying to build up or tear down? Encourage or discourage? Encourage or disparage? In hindsight, the critics seem contrite, shallow, self-serving, prejudiced, and baseless.

Content

Kind of like today’s critics.

Kind of like today’s critics.

Content

Call it what you will, a naysayer, by any other name, is just that.

Call it what you will, a naysayer, by any other name, is just that.

  • Content

    Is it an opposing point of view, or criticism?

    Is it an opposing point of view, or criticism?

  • Content

    Is it a “pundit,” or a critic?

    Is it a “pundit,” or a critic?

  • Content

    Is it “commentary,” or just criticism?

    Is it “commentary,” or just criticism?

  • Content

    Is it an op-ed column, or criticism?

    Is it an op-ed column, or criticism?

  • Content

    Is it a “panel discussion,” or criticism?

    Is it a “panel discussion,” or criticism?

Content

And what are these people really saying?

And what are these people really saying?

  • Content

    Are they debating? Or discussing and deciding?

    Are they debating? Or discussing and deciding?

  • Content

    Are they blaming “it” or “them?” Or are they offering answers and taking responsibility for the remedy?

    Are they blaming “it” or  “them?” Or are they offering answers and taking responsibility for the remedy?

  • Content

    Do they talk about what they WILL do? Or what someone else DIDN’T do?

    Do they talk about what they WILL do? Or what someone else DIDN’T do?

  • Content

    Did they talk about what didn’t happen, who’s wrong, and why it won’t work? Or did they offer their ideas about what could be?

    Did they talk about what didn’t happen, who’s wrong, and why it won’t work? Or did they offer their ideas about what could be?

Content

Do these critics (pundits) ever offer answers, ideas, or recommendations?

Do these critics (pundits) ever offer answers, ideas, or recommendations?

Content

Critics try to label the “wrong-doers” into a group for easier identification – unions, teachers, liberals, conservatives, left, right, or in your familiar terms: the competition or the purchasing department.

Critics try to label the “wrong-doers” into a group for easier identification – unions, teachers, liberals, conservatives, left, right, or in your familiar terms: the competition or the purchasing department.

Content

THINK ABOUT IT: It’s never everyone is it?

THINK ABOUT IT: It’s never everyone is it?

Content

And of course, today’s world paints criticism as some sort of pious, politically correct, and necessary element of society. REALITY: People criticize to suit themselves, further their agenda, or even make the sale.

And of course, today’s world paints criticism as some sort of pious, politically correct, and necessary element of society. REALITY: People criticize to suit themselves, further their agenda, or even make the sale.

Content

In the late 1800’s, Finnish composer Jean Sibelius said, “Pay no attention to people who criticize. No statue was ever erected to a critic.” And in the late 1960’s, the great Glenn W. Turner added, “But the people they have criticized, many statues have gone up.”

In the late 1800’s, Finnish composer Jean Sibelius said, “Pay no attention to people who criticize. No statue was ever erected to a critic.” And in the late 1960’s, the great Glenn W. Turner added, “But the people they have criticized, many statues have gone up.”

Content

Makes me stop and think. I hope it does the same for you.

Makes me stop and think. I hope it does the same for you.

Content

Got statue? Or are you just criticizing?

Got statue? Or are you just criticizing?

Content

How much of your time is wasted criticizing other people, their ideas, or their thoughts? And how could you be investing that time to build your own monument? Your own Eiffel Tower.

How much of your time is wasted criticizing other people, their ideas, or their thoughts? And how could you be investing that time to build your own monument? Your own Eiffel Tower.

Content

YOUR REAL JOB: Convert your criticism to answers, resolve, solutions, and responsibility. You’ll be thought of as a thinker, make more sales, build stronger relationships, earn a better reputation, be seen as a resource, and be a happier person.

YOUR REAL JOB: Convert your criticism to answers, resolve, solutions, and responsibility. You’ll be thought of as a thinker, make more sales, build stronger relationships, earn a better reputation, be seen as a resource, and be a happier person.

Content

Dale Carnegie, author of the 70-year bestseller, How to Win Friends and Influence People , nailed it in 1915 when he penned his most dominant principle, “Any fool can criticize, condemn, and complain (and most fools do).”

Dale Carnegie, author of the 70-year bestseller, How to Win Friends and Influence People, nailed it in 1915 when he penned his most dominant principle, “Any fool can criticize, condemn, and complain (and most fools do).”

Content

There should be a law that says all criticism must be followed by a solution, an answer, a resolve, or an idea. That would shut a lot of people up – or at least make them think and see the positive side of things.

There should be a law that says all criticism must be followed by a solution, an answer, a resolve, or an idea. That would shut a lot of people up – or at least make them think and see the positive side of things.

Content

FOOTNOTE: Apple just released the much anticipated iPhone 5. The critics lined up to tell you how it “falls short” or “disappoints” or some baloney about speed or connectivity or maps or keyboard. They gave it three and a half stars. Meanwhile Apple, in spite of the jackass critics, has sold ten million phones in the first 30 days for $400 a device. Do that math. I wonder how much critics earn?

FOOTNOTE: Apple just released the much anticipated iPhone 5. The critics lined up to tell you how it “falls short” or “disappoints” or some baloney about speed or connectivity or maps or keyboard. They gave it three and a half stars. Meanwhile Apple, in spite of the jackass critics, has sold ten million phones in the first 30 days for $400 a device. Do that math. I wonder how much critics earn?

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In


Copyright © 2026 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy