ATD Blog
Active listening, clear expectations, delegation, open feedback, and guidance from experienced mentors can help new leaders thrive in their roles.
Wed Jan 22 2025
Stepping into a leadership role is an exciting career step filled with opportunities to learn, grow, and make an impact. It often marks a shift requiring new skills and a different approach to success. Whether new to the role or a few months in, navigating the transition from individual contributor to people manager can bring challenges and rewards.
Those who excel in their work as an individual contributor can find that success differs from that of a people manager. It becomes less about what is accomplished individually and more about enabling a team to thrive. This transition requires a shift in mindset, moving from personal execution to fostering collaboration within a team.
This article explores strategies to help new leaders thrive in their roles. It explores leadership disciplines like active listening, setting clear expectations, empowering team members through delegation, fostering a culture of open feedback, and seeking guidance from experienced mentors.
Stepping into a leadership role often comes with the temptation to assert authority and implement immediate changes. But effective leadership starts with understanding the landscape you’re stepping into. Your teams are the experts in their roles and the keepers of valuable knowledge, challenges, and opportunities. By actively listening to their perspectives, new leaders gain insight that informs decisions and builds a foundation of trust and mutual respect.
You were likely accustomed to sharing your work and receiving direction as an individual contributor. Now, as a leader, the dynamic shifts. Active listening becomes your most valuable tool. Just as you’d consult a map or ask locals for directions in a new city, understanding your team’s dynamics requires seeking guidance from those who know it best.
Here’s how to tune in and tap into the wealth of knowledge within your team:
Schedule regular 1:1s: Dedicate time to meet with each team member individually. Use this time to build rapport and understand their perspectives. Ask open-ended questions like:
“What are you working on that excites you?”
“What are your biggest challenges right now?”
“How can I best support you in your role?”
Observe team interactions: Pay attention to how your team communicates and collaborates. Are there any existing tensions or unspoken dynamics at play?
Understand their work: Familiarize yourself with the projects your team is handling. Ask for explanations and context. This demonstrates that you value their work and helps you identify potential roadblocks or areas for improvement.
When new leaders actively listen to their teams, they uncover important artifacts and better understand their strengths, challenges, aspirations, and career motives. This foundation of knowledge enables them to lead effectively and make informed decisions while fostering a collaborative and supportive team environment.
While you might not have been involved in setting team goals and vision as an individual contributor, defining and communicating these clearly becomes your responsibility as a leader. Imagine a ship setting sail without a clear destination or a map to guide its journey. The crew may be skilled and hardworking, but their efforts will be scattered and inefficient without a shared understanding of where they’re going and how to get there.
Leaders are navigators, setting the course for the team and ensuring everyone is aligned on the direction and goals. This requires communicated expectations to ensure everyone understands their role in the team’s goals.
One of the most significant shifts for new leaders is learning to let go of individual control and embrace the power of delegation. Think of yourself as a conductor of an orchestra. Your role is not to play every instrument but to guide each musician to contribute their unique talents to create a harmonious symphony.
Delegation empowers your team members to own their work, develop their skills, and contribute their best efforts. It’s about fostering a sense of ownership and trust within the team.
Strategies for effectively empowering teams are:
Provide clear instructions: Outline expectations, deadlines, and available resources. Ensure team members understand what’s required to complete the task successfully.
Trust the team: Give the team the space to own their work and solve problems independently. Avoid micromanaging and allow them to demonstrate their capabilities.
Offer support: Be available to answer questions and provide guidance when needed, but resist the urge to take over. The role of a leader is to support and empower, not to control.
Giving and receiving feedback as a leader is different than as an individual contributor. You’ll often set the tone and frequency for how feedback is shared within your team. As a new leader, be mindful of this and create a safe space for your team to share feedback with you. Focus on building positive relationships before delivering critical feedback.
Think of your team like a garden. Without regular pruning and guidance, some plants might flourish, but others may struggle. Similarly, a team needs consistent feedback to thrive and reach its full potential. Feedback is the fertilizer that nourishes growth, both for individual team members and the team as a whole. It’s about providing guidance, recognizing achievements, and identifying areas for improvement.
To cultivate this feedback-rich environment, focus on giving regular feedback, being open to receiving it, and creating a culture where open and honest communication is valued. By providing timely and specific feedback, both positive and constructive, you’ll encourage growth and build a stronger, more successful team.
Savvy new leaders proactively seek guidance from leaders with experience navigating the complexities of people management. Seasoned leaders can offer valuable insights into leadership disciplines like conflict resolution and team dynamics. Their wisdom can help new leaders avoid pitfalls while gaining confidence. A simple email or message expressing interest in learning from their experience is a simple way to establish a mentoring relationship.
Another effective strategy is to observe leaders with strong people management skills. Watching how they interact with their teams and navigate challenges provides valuable learning opportunities. New leaders should feel empowered to approach these individuals for advice and mentorship.
Seeking guidance demonstrates a commitment to growth. Experienced leaders are often eager to share their knowledge and support emerging leaders. By tapping into this wisdom, new leaders can accelerate their growth and success as emerging leaders.
Stepping into a leadership role is a significant career milestone. Embrace the challenges and the learning curve that comes with it. Remember that leadership is an ongoing growth journey for yourself and your team.
Be present, be authentic, and be open to learning. Trust your instincts, but also be willing to adapt and adjust your approach as you gain experience.
Focusing on building strong relationships, fostering open communication, and empowering your team will create a foundation for a successful and fulfilling leadership career.
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