The Leadership Multiplier: How AI Can Elevate Managers and Their Teams

Training alone isn’t enough to scale great leadership. New managers especially need just-in-time support. That’s where AI comes in.

Far from replacing leaders, artificial intelligence is becoming a quiet partner in helping them communicate clearly, make better decisions, and support their teams more consistently. For learning and development professionals, the opportunity isn’t just to teach leaders about AI. It’s to help them use it.

Here are four practical ways AI is already transforming leadership development:

1. AI as a Communication Assistant

Leaders spend much of their day writing—emails, evaluations, strategy documents, team updates, and more. Generative AI tools like ChatGPT and Microsoft Copilot can help draft first versions, suggest more inclusive or motivating language, and adjust tone for different audiences.

When I using AI to write, start with a brain dump—what you want to say, who it’s for, tone, length, even your favorite humorists. The more prompt you offer, the better the draft.

AI tools are especially helpful for newer managers still finding their leadership voice. They act like training wheels—supporting clarity and consistency until the leader gains more confidence.

2. Smarter Meetings With AI Note-Takers

AI-powered assistants like Otter.ai or Fireflies.ai can transcribe meetings, generate key takeaways, and highlight action items. These tools let leaders focus on discussion while capturing a searchable, shareable record—reducing confusion and boosting accountability.

For L&D professionals, introducing these tools into leadership programs models good meeting hygiene—and provides practical, immediate value.

3. Personalized Coaching in the Flow of Work

Coaching has impact—but it’s expensive and often limited to executives. AI chatbots and simulators make practice accessible to everyone. Imagine a manager prepping to give difficult feedback. They could prompt an AI coach: “Help me practice a conversation with an employee who’s missing deadlines,” and walk through a simulation with real-time feedback.

This kind of practice can dramatically reduce the anxiety that often keeps leaders from having the conversations that matter most.

4. Insightful Decision Support

AI dashboards and people analytics can help leaders make smarter, faster decisions. Predictive models can flag burnout risk, highlight skills gaps, or recommend peer mentors. Tools like Microsoft Viva Insights and Culture Amp offer dashboards that help managers spot trends and support their teams with data-informed decisions.

What L&D Teams Can Do Now

Here are a few ways to help leaders benefit from AI:

• Introduce secure AI tools into programs—like notetakers or roleplay scripts.

• Teach prompt basics. Show examples that leaders can apply immediately.

• Encourage experimentation with a 30-day “try one new use” challenge.

• Emphasize ethics. Reinforce that AI should enhance—not replace—human connection.

Leadership isn’t getting simpler. And AI reminds us that most decisions aren’t right vs. wrong—they’re balancing good vs. good. That’s why paradox-aware training is essential. In the Leadership Progress Cycle, we help leaders navigate tensions like these with confidence and clarity. Learn more at:leadershipprogresscycle.com/.