The second discipline of results-focused learning is D2: Design the Complete Experience. 

How do expectations shape experience and  why do course descriptions and invitations matter? Experts point to four phases of learning that all must be included in course design for maximum impact.

This means that professionals who are serious about the transfer of learning must learn how to:

•    align training with strategic business goals

•    manage expectations for maximum return on training investment

•    extend learning into the post-course period.

Learn more about the Learning Transfer Conference (November 14-15, 2011).