What can two different car maintenance companies teach the rest of us about workplace learning? This year, a lot. In 2011 ASTD presented an Excellence in Practice Award to Midas International (you know, the muffler folks) and a BEST Award to Jiffy Lube International. What impressed the judges in both of these cases was the commitment to L&D that these companies showed in rolling out programs that positively impacted the franchise operators both organizations rely on for overall success.

Read on and see if what Midas and Jiffy Lube are doing might have some relevance to your own organization's L&D efforts.