logo image

Newsletter Article

Member Benefit

Are They Being Served (Sales Enablement)

Engaging employees as part of the solution, not part of the problem, can make a big difference in customer service training. By partnering with learners and by maintaining a focus on employees’ emotions, one organization was able to overcome some critical challenges.

By

Tue Sep 01 2009

Loading...

You've Reached ATD Member-only Content

Become an ATD member to continue

Already a member?Sign In

Advertisement
Advertisement

Copyright © 2024 ATD

ASTD changed its name to ATD to meet the growing needs of a dynamic, global profession.

Terms of UsePrivacy NoticeCookie Policy